
Friday,May 14th, 2010
By Michael M McCurry, CMP
Note: This article was first published on March 25,2010 at McCurry’s corner blog.
We all know a key strategy of a successful company is to build a great reputation. More importantly businesses must work even harder to maintain credibility they have established. When an organization attains excellence, clients hold [...]

Wednesday,January 20th, 2010
By Nora Johnson
During this time of reflection and resolution, especially as we step – or jump – from 2009 into the possibilities of 2010, we are inundated with Top 10 lists, forecasts and recommendations for success. It is a time when we smile at the irony of clichés, tried-and-true wisdom and perpetual cycles – perspectives [...]

Thursday,July 23rd, 2009
By Nicole Buraglio, Hanley Wood Exhibitions
A trade show staff equipped with the best customer service techniques doesn’t cut it anymore, especially in this environment where the economy and technology are changing on what feels like a daily basis. What, then, can we offer our customers that will blow them away? That will make them choose us over the competition? That [...]