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Thursday,July 15th, 2010

Giving Back: Community Service as Part of Events

Community Service is an important part of my life. I have served on the committee for an annual local industry event that raises money for the Food Bank of the Rockies for years. I am currently serving as the Chair of the National Network for the Needy Committee for PCMA. Community Service has always been important to Experient and I am grateful that my employer gives us the ability and support to participate in some very important activities.

I’ve learned that you shouldn’t go through life with a catcher’s mitt on both hands.  You need to be able to throw something back.  ~Maya Angelou

Experient Denver "Pack for Impact" 2009

Our Denver Experient Office holds an annual event called Pack for Impact that combines raising money and doing good work. We collect leftover convention bags and spend the afternoon with clients and supplier partners at the Food Bank of the Rockies stuffing the bags with food with the children that participate in the Kid’s Café program to take home every weekend. Last year, in addition to actively stuffing 500 bags, we presented the Food Bank with a check for $7500. This year’s event was held on July 8th and I am very proud to share that with the help of some very generous sponsors we will be presenting a check for $7,750!

I know that many groups include some community service component in their events, so I was curious to learn what some of our clients were doing at their meetings.

Church of the Nazarene Youth Project

I spoke with Diane Miller, Senior Coordinator Meeting Services for the Church of the Nazarene. She told me that they have been holding service projects at their events since 1987. The Church feels that it important when they go into a city – that they don’t just “take” – hotel rooms, food and beverage, etc. but also “give back” to the community. I was most impressed that at their Youth Conference, the service project is mandatory. Attendees are instructed to bring two suitcases – one for their personal belongings and one filled with food. Once the teens get to the event, they sort the food and fill boxes that will feed a family of four for a week. In 2007 in St. Louis they were able to provide enough food to feed 10,000 families! According to Diane, they believe that if you can expose these teens to service early enough, hopefully the practice of giving back will stay with them for life.

I then reached out to Heather Plush, Senior Meeting Manager at the National Conference of State Legislatures. Heather explained that they have done a community service project the past two years. The last two years their project was an adult “paint by numbers” activity where attendees could come and paint for as long as they had and then the paintings were donated to a local hospital. This year, they are working with the USO, selling specially designed children’s books in their bookstore for attendees to purchase. The books are equipped with recording devices and after the event, NCSL will send the books purchased back to the USO who will send them to parents on active military duty. Those parents can then record themselves reading the book to their children.

One of our large corporate clients is celebrating their 25th anniversary so every employee has been challenged to commit 25 hours of volunteer service over the course of this year.  In an effort to support this challenge, six charities were showcased at a networking event at their office. A pre event video montage (viewed as pre-work in the virtual environment) described the charter and works of each organization prepared the attendees to meet with charity representatives and discuss the possibilities for personal and team volunteer opportunities. Additionally, they incorporate volunteer and community/charity work at almost every internal event.

Unless someone like you cares a whole awful lot, nothing is going to get better.  It’s not.  ~Dr. Seuss

If you are doing a Community Service project at your events – thank you. If you are not, maybe you should ask yourself why not? The projects are good for the community and rewarding for your attendees that participate. If you are concerned about not knowing how to get started, contact the meeting industry organization of your choice – both PCMA and MPI have Community Service components and may be able to guide you. The Convention & Visitors Bureau in the city where you are meeting is a great resource for ideas. Destination Management Companies can also help you put on a great event.

Debbi Beldon, CMP

About: Debbi Beldon, CMP:
Debbi began her Experient career in January 2000 as an Account Executive in the Denver office and was promoted to Senior Account Executive in January 2004. In October 2006, she was promoted to Director Strategic Account Management in the Denver Office. In August 2008, she was promoted to her current position of Vice President, Strategic Account Management for both the Denver and Cleveland teams. She has worked with three of the company’s largest accounts as well as other association and corporate meetings and oversees a team of eight. She began her hotel career in 1990 as a Sales Manager for the then brand new Summerfield Suites Hotel chain. Subsequent jobs included Director of Sales and Marketing at Marriott Residence Inn and National Sales Manager for the Inverness Hotel & Golf Club. She has been involved in the Rocky Mountain Chapter of PCMA since 1995, serving as Communication Committee Chair for three years and as a Board Member for two years. She served as Vice President in 2002 and President in 2003. In 2000, she received the Award of Dedication from the chapter and in 2004 received the Outstanding Service to the Chapter Award. She was also the Chairperson of the RMCMA 2005 All Hearts Auction and was a member of the PCMA National 2005, 2006, and 2007 Annual Meeting Program Committees, and served as Vice Chair of the Annual Meeting Program Committee in 2008. She is currently serving on the PCMA National Network for the Needy Committee and is Marketing Chair of the Colorado Network for the Needy Committee. In July of 2009, she was elected to the Executive Board of the Meetings Industry Council of Colorado, serving as Secretary. Debbi hails from the Garden State of New Jersey where she graduated from Rutgers University with a degree in English and Communications. She has been married to Todd since 1996 and is the proud stepmother of Jessica and Christopher. In her free time, she enjoys sports, movies, wine and an unfortunate addiction to "reality television".

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